System & Service Design.

Co-designing infrastructure, communication & other service delivery components: Improving quality of care and service provided, as well as optimizing interaction between health care system stakeholders and users.

Dr² Khurram Jahangir
Health Architects
Published in
2 min readNov 12, 2017

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Original illustration by Virpi Oinonen @voinonen (businessillustrator.com)

Product, design, engineering and strategy — sitting at the same table.

Successful products are never made in a vacuum. We work with our partners as one team to co-design services & products.

We realize the value of innovation, improvement and transformation in health — for better care, more patient safety and optimizing outcomes for the society.

Original illustration by Virpi Oinonen @voinonen (businessillustrator.com)

Understanding service design.

System & Service (re)design is about quality improvement and innovation — providing leadership, education, and supporting infrastructure — in pursuit of excellence in care delivery.

Our core philosophy at Health District is to help provide our partners with models to ensure the best possible patient care, by innovating and adapting models of improvement in quality, and by helping disseminate best practices throughout the health system.

We also incorporate business models that are empathetic to the users needs, and can help create socio-economics value.

Approach to project management at health district.

Outcomes — not output.

We’re focused on moving the needle on service model and user goals for our partners.

Calling The Behavioural Designers™ to the rescue.

Original illustration by Virpi Oinonen @voinonen (businessillustrator.com)

Health District & The Behavioural Designers™ — At your service — whenever you need us!

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Originally published at health-district.com on 17 Sep 2017

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